Here’s how to use this useful type of question in your formless.
Suppose you need to include a legal disclosure and require respondents to agree to it before continuing the conversation. Or, you might wish to display an introductory video or explain logistical details about an event. In such instances, you may not necessarily want to pose a specific question to your audience but rather present content or text to them and acknowledge that they have viewed it, then you can use the statement option.
In the Journey section, you'll find a gear icon next to each item. Simply click on it to enter the setting menu.
In the Question type drop-down menu, select the Statement option.
Add the call to action you want your respondent to click on when see the statement.
You’re set. The statement type proves useful in these scenarios. By selecting this option, the AI will not phrase your prompt as a question. Instead, you can display content and include a button to proceed with the conversation.
You can use statements to achieve different purpose, below you can find some examples.
