One of the great benefits of Formless is its ability to translate conversations into almost any language. This means that your formless can be answered in different languages, and the AI will be able to understand the respondent and answer back. However, what if you cannot understand the language spoken by some of your users?

Don't worry, we've added a translation button so that you can read the transcript of each response in your preferred language.

1

Go to the Conversations tab. The summary of each question is always provided in English, and the transcript is initially reported in the original language in which the conversation took place.

2

Click on the Translate option at the top-left of the transcript, an you can now select a different language, and the transcript will be translated, including both questions and answers.