Include a File Upload question in your formless to let respondents attach files to their answers. This option allows respondents to upload a file from their computer or mobile device. You can then download the file via the Conversations panel.

Let’s see together how:

1

In the Journey section, you'll find a gear icon next to each item. Simply click on it to enter the Settings menu.

screely-1700216700882.png

2

Go to question type, and from the drop down menu select “File Upload” option.

screely-1700216837000.png

3

The upload option will appear in the conversation as a button, by clicking on it, the respondent will be able to upload different types of files, as jpg, pdf and mp4.

screely-1700217076586.png

If you’re not making the question “required” there will be the option to skip the file upload.